Search page
Is Nestle able to sell online and deliver directly to consumers?
What can I do if I can’t find the products I am looking for?
I can’t find my Nestlé® Good Start® product on shelf/ online/ in-stores. Can I give my baby Stage 2 if they are not yet 6 months?
I can’t find my Nestlé® Good Start® Alsoy or Nestlé® Good Start® Organic on shelf/ online/ in-stores. Is it safe for me to give my baby another formula?
Can I get free formula samples?
A limited amount of formula samples are offered as part of the Nestlé Baby & me program for new parents.
Has production of formula stopped or been impacted due to the cross-border restrictions?
Are there any homemade substitutes for formula?
J'ai introduit des aliments solides à mon bébé et je ne trouve pas les céréales Gerber que j'ai utilisées pour nourrir mon bébé. Puis-je utiliser d'autres saveurs de céréales? Que dois-je faire?
I have been introducing solid foods to my baby and can’t find the Gerber purees I have been using to feed my baby. Can I use other flavours of purees? What should I do?
Can Nestle instruct retailers to restrict stockpiling purchases by consumers, that is, to put in place maximum order quantities at retail locations?
Has Nestle ramped up production in the wake of this crisis?
I am pregnant, what precautions should I be taking with COVID-19? What if I become sick?
I am breastfeeding, what happens if I contract COVID-19? Can I breastfeed? Do I need to self-quarantine from my baby?
What should I do if I have questions about my baby’s nutritional needs?
I’m in the Nestlé Baby & me program, will I still get my samples?
Is Nestlé donating formula or baby food to charities given the increased demand?
I’d love some Nestlé offers and updates, how can I get them?
It’s easy!
I’m looking for products with Halal or Kosher certification, does Nestlé have any?
Be sure to check the package for specific Halal or Kosher symbols. Here are some of the products you’ll find:
Kosher
How about organic products, are they offered by Nestlé?
Yep! Choose from a variety of organic products, like the ones below:
Non-GMO products are high on my list, are they available from Nestlé?
Nestlé offers a variety of non-GMO products— like these:
Where can I go if I have additional questions regarding Nestlé Baby or Nestlé Products?
What can I do if I am having difficulty swallowing my NESTLÉ® MATERNA® tablets?
Hopefully one of the following will help you—you can try to:
I’m vegan, is MATERNA?
Materna contains animal derivatives. Please reach out to Nestlé Canada Consumer Care if you feel you require further clarification.
When should I start taking a prenatal multivitamin?
A woman should start taking a prenatal multivitamin containing folic acid at least 10 - 12 weeks prior to conception - when she is trying to conceive or planning a pregnancy.
How long should I take a prenatal multivitamin?
Experts recommend for a woman to continue taking a daily multivitamin containing 0.4 - 1.0 mg folic acid for 4 - 6 weeks postpartum or for as long as breastfeeding continues1.
What time of day should I take a prenatal multivitamin?
You can take a prenatal multivitamin at any time of day.
What is folic acid?
Folic acid is a B vitamin essential for the healthy development of the fetus, brain, and skull during the early weeks of pregnancy.
What is the difference between folic acid and folate?
Folate and folic acid are B vitamins. Sometimes the terms are used interchangeably but there is the difference.
Why should I take folic acid before I get pregnant?
Spina bifida and other neural tube defects (NTDs) occur between the third and fourth week of fetal development, a time when most women don't even know that they are pregnant.
What is the recommended level of folic acid for pregnancy?
The recommended daily allowance (RDA) of folic acid during pregnancy is 0.6 mg. However, most prenatal multivitamins/mineral supplements will provide up to 1 mg of folic acid.
Where can I get folic acid?
Folate (folic acid) can be found naturally in foods such as green leafy vegetables, red kidney beans, chicken liver and corn.